Outlast® Pet Accessories

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Most dogs prefer a cool surface to lie on which are typically hard surfaces such as tile, stone or wood floors. Over time these hard surfaces can lead to bone and joint problems. Outlast^® dog beds are designed to keep your dog cool while also being soft, supportive, and durable.

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PET ACCESSORIES

Not too hot, Not too cold® Pet Bed

$145.00

SKU: CTD2002

303-381-2111

directorders@outlast.com

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ShopOutlast Privacy Policy

Introduction

The site editor takes your right to privacy seriously, and wants you to feel comfortable using this web site. This privacy policy deals with personally-identifiable information (referred to as "data" below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by the site editor, nor does it apply to persons that are not employees or agents of the site editor, or that are not under the site editor's control.

1. Collection of data

Registration for an account on this site requires only a valid e-mail address and a user name that has not been chosen already. You are not required to provide any other information if you do not want to. Please be aware that the user name you choose, the e-mail address you provide and any other information you enter may render you personally identifiable, and may possibly be displayed on this web site intentionally (depending on choices you make during the registration process, or depending on the way in which the site is configured) or unintentionally (subsequent to a successful act of intrusion by a third party). As on many web sites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site (if it is indeed the site editor's policy to display advertising) is set forth below.

2. Use of data

Data may be used to customize and improve your user experience on this site. Efforts will be made to prevent your data being made available to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates the site editor's policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor's legal rights and/or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this web site to visit other web sites, you are advised to read the privacy policies published on those sites.

3. Cookies

Like many web sites, this web site sets and uses cookies to enhance your user experience -- to remember your personal settings, for instance. Advertisements may display on this web site and, if so, may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties providing the advertising do not have access to this site's cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site.

4. Editing or deleting your account information

You are provided with the ability to edit the information stored for your user account information at any time. You can request that your user account be deleted; to do so, please contact the site administrator.

5. Changes to this privacy policy

Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy either by through the posting of a prominent announcement on the site, and/or by a mail message sent to the e-mail address you have provided, which is stored within your user settings.

6. Contact information

If you have any questions about this policy or about this web site, please feel free to contact the site administrator.

Return Policy

ShopOutlast Return Policy

ShopOutlast offers products that will help you live your life more comfortably. We believe you will be completely satisfied with our products and services received from us.

Easy Process.

No Restocking Fees.

However, if you are not completely satisfied, we will happily accept returns or exchanges of products in original brand new condition, including intact tags and packaging, within 30 days of the ship date. Please note the following exceptions and clarifications:

Bedding Satisfaction Guarantee & Return Policy

Bedding products sold on ShopOutlast come with a 30-Day Satisfaction Guarantee. If you are not fully satisfied with your bedding product simply return it within 30 days of purchase in its original packaging. An exchange, refund or store credit will be issued, less the cost of shipping, within 5 business days of receiving the returned product.

All ShopOutlast bedding is covered with a 60-Day warranty. Items being returned due to defects (i.e. stitching, sizing, stains) will receive a full refund, exchange or store credit pending return and inspection.

Apparel Return Policy

Apparel products purchased on ShopOutlast may be returned within 30 days from the date of purchase. All returned products must be in their original packaging with hang tags and labels still affixed. Refunds and store credits will be issued for the amount less our cost of shipping. The refund, exchange, or store credit will be issued after receipt and inspection.

Apparel products return in USED CONDITION will not be accepted.

To return or exchange an item, an authorization is required. Simply send an e-mail to directorders@outlast.com or call toll free 1.888.OUTLAST with your name, order number, product name and reason for return or exchange. You will receive a reply e-mail authorization with instructions or a decline with reason for decline. You will be responsible for the cost to ship the item back to ShopOutlast in its original brand new condition and packaging, including a copy of the return (or exchange) authorization with the Return Authorization Number. If you are returning a product due to a defect, ShopOutlast will gladly pay for the return shipping as well as the shipping to send the replacement product. You will receive a confirmation e-mail after we have credited your card or processed your exchange (please allow 1 week processing time after we receive your returned item). We will only credit against the original credit card used to make the purchase. We will refund your entire purchase price (less the shipping fees).

Please note that items shipped back to ShopOutlast without a prior return authorization are subject to approval.

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